Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

When you make a purchase or create an account, we collect:

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely through Stripe)

Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website

  • Click and navigation data

We collect this information through:

  • Meta Pixel: Tracks your interactions with our website for advertising and analytics purposes

  • GoHighLevel: Our customer relationship management platform that tracks your interactions with our emails and course content

  • Cookies: Small files stored on your device that help us recognize you and remember your preferences

How We Use Your Information

We use your information to:

  • Process your purchases and deliver your products

  • Send you course access and login information

  • Provide customer support

  • Send marketing emails about our products and services

  • Improve our website and products

  • Analyze website usage and customer behavior

  • Prevent fraud and maintain security

  • Comply with legal obligations

Marketing Communications

By purchasing from us, you agree to receive marketing emails about our products, courses, and related content. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email. Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to your purchases.

Third-Party Services

We use the following third-party services that may collect and process your information:

Stripe (Payment Processing)

Stripe processes all payment transactions. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy can be found at: https://stripe.com/privacy

GoHighLevel (CRM and Email Marketing)

We use GoHighLevel to manage customer relationships, send emails, and deliver course content. Your contact information and course activity are stored on GoHighLevel's servers.

Meta Pixel (Facebook/Instagram)

We use Meta Pixel to track website visitors and show you relevant advertisements on Facebook and Instagram. Meta may use this information according to their own privacy policy: https://www.facebook.com/privacy/policy

Data Sharing and Selling

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We only share your information with service providers who help us operate our business (like Stripe for payment processing, GoHighLevel for email delivery, and Meta for advertising). These service providers are contractually required to keep your information secure and use it only for the services they provide to us.

We may also disclose your information if required by law, court order, or government regulation.

Your Educational Use of AI Tools

Our products teach you how to use AI tools (like ChatGPT, Claude, etc.) to create content. Any data you choose to input into these AI tools is governed by those platforms' privacy policies, not ours. We do not collect, process, or have access to any content you create using AI tools based on our educational materials.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as legally required to:

  • Fulfill the purposes described in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Generally, we keep your purchase history and account information for tax and accounting purposes as required by law. If you wish to delete your account, contact us at [email protected].

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications

  • Disable cookies in your browser settings (though this may affect website functionality)

To exercise these rights, contact us at [email protected].

Age Requirement

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18. If you believe we have collected information from someone under 18, contact us immediately at [email protected], and we will delete it.

International Users

Our services are based in the United States. If you access our website from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you and remember your preferences.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly (login, checkout, etc.)

Analytics Cookies: Help us understand how visitors use our website (through Meta Pixel)

Marketing Cookies: Used to show you relevant advertisements on Facebook and Instagram

Managing Cookies

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Email: [email protected]


Address: PJ Howland Consulting LLC, 2913 Carl Durham Rd, Chapel Hill, NC